Washroom Facilities…

Why do washroom facilities for a lot of festivals and events seem to be an after thought? It is very disappointing to find poorly placed and badly maintained and equipped facilities! It is almost as though event organizers are embarrassed that they have to provide washroom facilities! They place them in out of the way locations, not taking into consideration those who need them the most. It’s like they don’t want the washroom facilities to interfere with the rest of the festival! I have been told that Disney Parks place a great deal of attention to their facilities. Only senior trained staff is allowed to maintain their facilities. They realize that clean washroom well stocked washroom facilities reflect their entire operation! So, if it such a high priority to Disney, why isn’t it important to most Ontario festival and event organizers? This is such an easy way to win the hearts and loyalty of the patrons! The following is a list of my top washroom facilities “pet peeves”:
1. Poorly located facilities, especially for visitors who need to use the facilities frequently
2. Too few washrooms for the size of the event
3. Lack of or no disabled facilities
4. Unclean and poorly maintained facilities
5. No wash-up stations
6. Poorly stocked facilities (toilet paper, water, towels, soap, etc.)
Organizers should make sure they inspect the washroom facilities that they are renting to ensure that they are good quality and reflect the quality of the event. They should also insist on frequent clean out, even if it costs a little more. Finally organizers should ask for references and check them out. Remember these washroom facilities are an intricate part of your festivals reputation.
Having well maintained, startegically placed washrooms high on your priority list will pay big dividends. If it works for Disney, it will work for you and, your visitors will appreciate your efforts!